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Do you need support with completing the UK Census 2021?

Age Connects Torfaen has been identified as a Census Support Centre to help Torfaen residents with general census queries, provide support to complete an online census or paper form, and discuss other ways to support residents.

The UK Census is a ten yearly compulsory count of the population and housing. The information collected from the Census helps inform vital public services such as the number of children’s school places, hospital and GP services and social care provision in local areas.

Every household should complete the Census form which will go live from Monday 1st March 2021 and will close 4th May 2021.

Due to current Government pandemic guidelines, face to face Census support is currently unavailable. So for 2021, the Census will be ‘digital first’ and accessible through an online platform which can be accessed on all computers, laptops, tablets and smartphones.

By going digital, this could exclude some residents who don’t have access to a digital device or have the skills to complete their form online, so Age Connect will instead offer a telephone appointment or a virtual appointment.

Appointments will take around 60 minutes and can be booked Monday to Friday. To make an appointment contact Age Connects on 01495 769264 or email

As the largest independent producer of official statistics and the recognised national statistical institute of the UK, The Office for National Statistics (ONS) is responsible for carrying out this work in England and Wales. A full census has taken place in England and Wales every ten years since 1801, with the exception of 1941.