Age Connects Torfaen offers lots of services for older people and their carers.

We are committed to services and activities that promote healthy ageing and wellbeing, proactively helping older people to tackling loneliness and isolation.

Age Connects Transport

Our transport services are crucial for helping maintain a sense of independence.

We provide a chargeable transport service to enable people to access our many services. Our transport is available for regular bookings, one off appointment or to attend one of our events.

Contact 01495 769264 to check for availability and a member of staff will provide you with a cost for the journey.

Befriending Hubs

Our befriending hubs are a great way of keeping older people active and involved in their local community.

We run weekly befriending hubs throughout Torfaen, located at focal points of the local community. They have disabled access and transport can be arranged on request.

The hubs are based at the following venues:

Court Farm & Oakfield Community Centre
Zion Hill Community Centre, Pontnewynydd
Ponthir Village Hall
St Mary’s Church, Croesyceiliog
Victoria Village, Abersychan
Widdershins Centre, Sebastopol

Please contact 01495 769264 to make a referral to our befriending hubs.

The Bistro

Our Bistro is a welcoming and comfortable venue in which to enjoy a cooked breakfast, a light bite, a hearty main meal or an afternoon tea and the daily specials are always excellent value. The Bistro is open Monday to Friday between 9.00- 16.00. So why not pop in and see us?

We also welcome bookings from groups for lunch or afternoon tea. Musical entertainment or a short information presentation can be arranged on request.

Outside Catering

The Bistro offers a delivery service to local businesses and organisations. Breakfast, lunches and a selection of hot & cold buffet options are available.

The Bistro also caters for private events such as weddings, birthdays and funerals. Please ring the centre for more information: 01495 769264.

Computers & Mobile Phones

Whether you are starting from scratch, coming for a refresh, or want to fill in the gaps- come and learn at a pace that suits you.

We run weekly Computer Classes every Tuesday & Friday 10-`12pm. Our friendly tutors allocate time to answer questions that are specific to you and what you would like to learn.

Friendship Group

‘The Friendship Group’ offers members to meet up with friends or meet new people with a morning of chat, refreshments and activities.

New members are always welcome, this activity takes place at our Widdershins Centre every Thursday 10:00am – 1:00pm. The cost of this session is £1.00 plus the cost of your lunch.

Spaces are limited, so please contact 01495 769264 to secure your place. 

Hearing Aid Surgery

The first Wednesday of the month, we run our monthly Hearing Aid Surgery. This is available from 10 until 12 today at our Widdershins Centre.

Why not pop along for some hearing aid batteries, service of your hearing aid or just for some information and advice.

Moves to Music

Moves to Music provides gentle exercise to music for older people and for anyone of any age with a disability. The aim of the class is to promote health, increase mobility and independence, improve strength, co-ordination and balance and to counteract loneliness and isolation.

We hold monthly moves to music sessions at the local befriending hubs, contact 01495 769264 for further information.

Community Support

This is a chargeable service which offers a variety of support, from accompanying individuals to medical appointments to going shopping, or assisting with finances.

If you or a loved one require this service, contact us on: 01495 769264. 

Dementia Services

A dementia diagnosis can come as a shock to the person with the condition and those around them. However, there are sources of help and support for everyone involved.

Here at Age Connects Torfaen, we have developed a unique Dementia Centre of Excellence that utilises our significant experience and expertise of working with people with dementia and their carers.

Every service within the centre has been specifically established to suit both the needs of the person with dementia and their carer. Our specialist team delivers personalised, high quality services in line with the Dementia Vision in Wales.

The centre enables us to give people coping with dementia a better quality of life, helping them to lead fulfilling, independent lives for as long as possible.

Merry Moments Programme

Our Merry Moments programme focuses on improving the mental health and emotional well being of older people with memory issues living in Torfaen.

It is a safe, and enjoyable experience, offering carers the opportunity to rest or have some ‘me time’.

Whether it’s a morning, afternoon or full day, you will be welcomed by our specialised dementia friendly staff, who are dedicated and fully trained.

Within Day Activities we can offer people with Dementia:

  • A secure, peaceful environment
  • Opportunity to socialise with others within a small group
  • Activities designed to engage and stimulate

Our Day Activities take place from 10-2pm, 12-4pm or a full day is 10-4pm.

To book in for a free taster session, please contact 01495 769264.

Dementia Advocate

Our Internal Service User Advocacy Service is there for people or their carers accessing Age Connects Torfaen services. Our Advocate support people who need extra support to speak up and ensure that they are an equal partner in the decisions being made about their service provision or to raise concerns.

Dementia Life Coach

A Dementia Life Coach provides a bespoke service, tailored to the needs of the carer of an individual with Dementia.

Caring for someone with dementia can have a huge effect on a carer and their families life. It can be a lonely, stressful, complex and difficult journey to embark on your own.

Examples of service provision:

  • Information and supportive coaching in the home
  • A planning strategy for future needs
  • Ongoing supportive coaching
  • Design a setting to reduce stress, anxiety and guilt
  • Provides support and structure in dealing with dementia
  • Develops solutions to on-going, dementia related problems
  • Increase care giver confidence through education
  • Creates teamwork among family members and care giver

Respite opportunities can be provided to support carers who wish to meet with a Dementia Life Coach.

Young Onset Dementia Service

We provide a person-centred, supportive environment for those living with young onset dementia and mild cognitive impairment aged 40-65years. We welcome individuals and their carers across Gwent

We support people to have a meaningful and a varied program of activities and opportunities that aim to alleviate social isolation, promote and maintain independence and skills.

Activities on offer include:

  • Peer group and one-one support
  • Specialised Creative Arts and Crafts.
  • Musical Therapy
  • Gentle Exercise, Dance and Mindfulness Activities
  • Ceramic Workshops
  • Community based Activities
  • Poetry and Creative Writing

Group sessions are held at Widdershins Centre on:

  • Monday  — 12:15pm-3:15pm
  • Wednesday — 10am-2pm
  • Friday group — 1pm-3pm (drop- in session providing specialist information and advice, peer support and activities)

We are working in partnership with Alzheimer’s Society and Blaenau Gwent and Torfaen MIND Counselling Service ‘You in Mind’.

For more information please contact us on 01495 769264.

Nail Cutting

It’s essential that we all take good care of our feet in later life. It lowers our risk of having a fall and reduces our risk of infection, as well as relieving pain. Age Connects Torfaen foot care services help older people who are unable to look after their feet.

In partnership with the Aneurin Bevan Health Board, we offer a professional nail cutting service to administer basic foot care services to older people (some medical exclusions apply).

We hold regular nail cutting surgeries within Torfaen and the surrounding areas. These are located at:

  • Blaenavon Medical Centre
  • Widdershins Centre, Sebastopol
  • Victoria Court, Abergavenny
  • Home Visits

Appointments can be booked by contacting 01495 769264.

Hair & Beauty Treatment

At our Widdershins Centre, we have a comfortable and fully equipped salon where our experienced staff offer friendly hairdressing and beauty treatments at competitive prices.

Appointments can be booked by contacting 01495 769264.

Home Services

As we get older it becomes more difficult to manage the things we once took for granted, and maintaining the home is no exception. Household tasks may become daunting and infrequent. Our Home Services can offer such things as:

  • Vacuuming, dusting and polishing
  • Laundry and ironing
  • Washing dishes and cleaning floors
  • Changing bed linen
  • Shopping service
  • Escorting to appointments/shopping

Any of the above can be provided as a one-off or regular appointment. Our dedicated staff are friendly and hardworking, fully trained, covered by insurance and are police checked. Enabling you to access any service with confidence and we will provide you with the very best service to suit your needs. We can provide a flexible and responsive service with the trusted and well known name of Age Connects Torfaen.

If you are having difficulty with domestic tasks or feel you need extra help, this reliable, affordable service could be the one for you.

To find out more or request a home visit, please contact us today. ‘A polished service’ – helping you to stay independent at home.

Information & Advice

Age Connects Torfaen provides a free independent and confidential general advice service to Torfaen residents aged 50 plus, their families, carers and professionals.

Issues affecting older people and their carers include: Staying Warm At Home , Adaptations And Aids To Help You Remain Independent In Your Home, Legal Issues, Social Care & Alternative Housing Options. 

We also offer Specialist Advice on maximisation of income, responding to benefit queries and assisting with benefit applications.

You can access the service by telephone 01495 769264, weekly Tuesday Drop In (12 noon-2pm), email, allocated appointment & home visit where necessary.

Welfare Benefits

Increasing income through benefit entitlement can make a real difference to people’s lives: that’s why it’s at the heart of our service

The Age Connects Torfaen Information & Advice Service was formed in 2009 in response to the overwhelming demand for information, advice and assistance on welfare benefits for the over 60’s.

Since then the service has grown from strength to strength providing a quality service to older people in the local area.

If you have any enquiries about benefit entitlement and income maximisation for older people please contact a member of our friendly team who can provide further information on our service.

Telephone: 01495 769264.

Will Writing Service

Making a Will

If you need help getting your will sorted, get in touch today, as we have teamed up with McClure Solicitors to offer a FREE Will Writing service to help you get your affairs in order. We can also help with Lasting Power of Attorney for a special price of £199 or if you need to review your current Will, let us help you put your mind at ease.

To make an appointment to write or review your Will telephone McClure Solicitors on Freephone 0800 852 1999, or email them at and quote ‘Age Connects Torfaen’.

Why do I need a Will?

We already know that every adult should have a Will. Without a Will, the law decides who inherits what. With a Will, you decide. With no Will, it will usually take longer and cost more to wind up your estate.

If you prefer to support local?

We have negotiated reduced rates with local solicitors who will draft your will in a professional and comprehensive manner. They are also able to provide advice on other legal matters such as Lasting Powers of Attorney.

Independent solicitors Rubin Lewis O’Brien have joined with Age Connects to respond to the needs of older people.  However, they are also able to offer a home visit service if required.

Rubin Lewis offer a 10% discount for using their Will Writing Service & Lasting Power of Attorney, please ensure that you quote the discount code Age Connects in order to receive your discount. 

For further information please email or phone number 01633 867000.

Hope Advocacy Project

HOPE — Helping others participate and engage

This exciting new project will be supporting people to engage, participate, gain information, have their voices heard, understand their rights, make choices, be involved, share experiences, raise awareness of advocacy, and develop skills and knowledge.

What will HOPE be delivering?

HOPE will deliver advocacy support at a community level through a range of advocacy models by recruiting and then fully training and supporting project volunteers. HOPE aims to support people at an early stage in their issues or concerns to prevent them slipping into crisis. We want to help people to get the help and support they need at the earliest point and we know that the current COVID-19 pandemic will have had a big impact on the lives of older people so they might need more support than ever to reengage with their communities and to get access to services as restrictions are lifted.

HOPE will deliver advocacy for older people (50+) and carers across Wales. HOPE staff and volunteers will also engage with communities who can guide us to make sure the service we provide is right for the needs of older people and carers in their areas. We’ll develop forums to support us to do this or we’ll work with existing ones where they exist. We don’t want to duplicate existing services but rather we want to make sure we work with and complement the existing advocacy providers and forums across Wales.

HOPE will identify and support Advocacy Ambassadors through the forums, who will promote awareness of rights and choices, and the importance, benefits and outcomes of advocacy. HOPE will promote advocacy in all its forms to show how important it is and what a difference it can make.

HOPE will establish a programme of training, workshops and events enabling advocates across Wales to further develop their skills and knowledge. Training and workshops will also be available to other professionals who would benefit from greater awareness of advocacy and how to access it.

Where and when will the project be delivering its services?

This is a Wales wide project but we’ll be working across regions with regional staff in place. These regions are:

  • Bridgend, Cardiff, Merthyr Tydfil, Rhondda Cynon Taff and the Vale of Glamorgan
  • Dyfed Powys
  • Gwent
  • North Wales
  • Swansea and Neath Port Talbot

As this is a new project, we’ll need some time to get it all up and running across some very large areas, so even within the regions we’ll have to focus our attentions on specific areas of most need in the early stages. We’ll then be rolling HOPE out across the regions. Please bear with us as we do this.

How can I find out more?

For more information, please visit the following page , take a look at the documents below or email us at

HOPE Project FAQs — EnglishHOPE Project FAQs — CymraegHOPE Project Overview Leaflet