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Outreach Energy Advisor

Job Title: Outreach Energy Advisor
Report to: Development Manager
Responsible to: Chief Executive Officer
Job Location: The post will require travel throughout the borough of Caerphilly
Salary Scale Grade: £9152.00. per annum
Hours: 16 hours
Leave: 20 days pro rata excluding Bank Holidays

Main purpose of the post:

Working on our partnership project with LEAP (Local Energy Advice Partnership) Offering residents either a home visit or telephone energy assessment throughout Caerphilly. This role provides an exciting and rewarding opportunity to help the charity address fuel poverty.

This role requires a relevant Level 3 Energy Awareness qualification or willingness to complete it within 6 weeks of your start date.

Key Responsibilities:

  • Helping people with various difficulties with their energy bill.
  • Installation of simple energy saving measures including LED lightbulbs, radiators covers, chimney balloons.
  • Knowledge of energy tariffs
  • Provide day-to-day energy efficiency hints and tips to ensure residents heating systems are set up to keep warm and save money.
  • Provide energy advice.
  • Generating referrals through attending network events or meetings.

Administration Skills 

  • Updating online diary with appointments
  • Responding and creating emails
  • Assist in completion and organisation of hospitality diary and bookings.
  • Planning and arranging weekly home visits.

PERSONAL SPECIFICATION:

  • Access to a caressential for the role
  • Whilst experience of providing advice to householders and knowledge of energy efficiency would be advantageous, they are not essential as Age Connects Torfaen will provide full training to the successful candidate.
  • Excellent IT skills
  • Excellent communication and customer care skills, in-person, telephone and written
  • Display empathy, be polite and have good listening skills
  • Able to multi-task and prioritise own work-load
  • Able to work well under pressure and have excellent time management skills
  • Understand the necessity for confidentiality
  • Ability to work in the community and deliver talks about our Energy Advice Project

Other Responsibilities

  • To meet for regular supervision with Line Manager and to attend Staff Meetings
  • To participate in developing and maintaining good public relationships
  • To promote a positive image of Age Connects Torfaen to other agencies and the general public.
  • To work in accordance with Age Connects Torfaen policies and procedures.
  • All employees are required to adhere to the Age Connects Torfaen Covid 19 guidelines and procedures.
  • This is a part time post and will require some flexibility in working patterns.

Closing Date for Applications: There is no formal closing date; advertising will cease once the role is filled but applicants are encouraged to make early applications as we wish to fill this role at the earliest opportunity (ideally from mid October 2024)

Sports Development Officer

JOB DESCRIPTION

Job Title:                 Dementia Sports Development Officer

Responsible to:       Development Manager

Hours:                     20 hours between Monday – Friday.

Location:                 Torfaen and surrounding areas

MAIN PURPOSE OF THE JOB

This varied and interesting role will support our dementia team to grow our Dementia Friendly Sports programme in the region, particularly around areas of inequality.

Reporting directly to the Development Manager and operating as part of our Dementia Services, you will provide a diverse range of sporting opportunities for people living with dementia and their Carers.

Your primary focus will be working with people with dementia with sport activities and health initiatives. You will explore, and participate in new activities which enable and encourage people living with dementia to participate in an active and healthy lifestyle, developing a greater understanding of dementia and providing the support needed to empower people with dementia to access local community provisions.

DUTIES

Consistent with the policy and direction of Age Connects Torfaen

Main Duties

  • To support, develop and deliver a weekly sporting programme throughout the year.
  • Develop good relationships with specific strategic, partners, local organisations, authorities and governing bodies and enhance funding requirements as appropriate.
  • Support and train existing dementia support workers to ensure effective running and delivery of sporting activities.
  • Maintain a good knowledge of national and local initiatives which are of benefit to Age Connects Torfaen and are in line with the organisations objectives.
  • To develop an understanding of diversity and inclusion for engaging people living with dementia who are under-represented in physical activity.
  • Deliver and evaluate a programme of training and development opportunities for members of the community related to dementia friends, activities and healthy lifestyle.
  • Effectively monitor, collect data, report and evaluate all aspects of work.
  • Work within guidelines of Age Connects Torfaen policies and procedures.
  • Carry out any other duties as required including:
  1. Attend, where appropriate, local, regional and national meetings
  2. Maintain a good knowledge of dementia and local initiatives which are of benefit to the organisation
  3. Develop good relationships with partners and local organisations
  4. Contribute to the development and delivery of strategies that encourage participation.

 

 

Required Knowledge (Essential)

 

  • Knowledge, qualification and experience of Sports Development and delivery
  • Proficient in Microsoft IT packages including word, excel, power point and website navigation

 

Desirable Skills & Experience (not essential)

  • Some knowledge or experience of working with vulnerable people.
  • Some knowledge or experience of sports development in Gwent

 

Competencies

 

  • Solves problems creatively by identifying the problem, evaluating the alternatives, and finding innovative solutions.
  • Strong interpersonal and communication skills, developing effective relationships both internally and externally
  • Understands the sports development landscape
  • Promotes and demonstrates anti-discriminatory practice
  • Sets high standards and strives for continuous improvement in self and others
  • Always behaves in a professional manner that is fair, open, and transparent
  • Understands the need for respect and confidentiality
  • Is able to develop project plans
  • Possesses administration and systems (records) management skills
  • Expresses both orally and in writing, ideas and information in ways that are appropriate, accurate and concise
  • Holds a clean driving licence.
  • Available to work occasional unsociable hours and contribute to event delivery

Community Support Worker

Job Title: Community Support Worker

Report to: Home Services Scheduler
Responsible to:  Chief Executive
Hours: 16 hours per week over Monday- Friday
Salary: Meets National Minimum Wage
Base: Travelling throughout Torfaen

PURPOSE OF THE POST: We are looking for reliable, trustworthy domestic cleaners throughout the Torfaen area.

We use clients cleaning products and vacuum cleaner etc.

The service supports older people to maintain their independence, choice and dignity, enabling them to lead a full and active life.

SPECIFIC RESPONSIBILITIES:

  • To undertake cleaning duties in areas as directed by Home Service Scheduler
  • To clean and maintain agreed areas within a clients home,  including
    cleaning surfaces and vacuming and dusting.
  • To attend training courses as identified and agreed for appropriate
    development.
  • To ensure the appropriate recording and audits required are prioritised.
  • To promote a positive image of older people and of Age Connects Torfaen to other agencies and the general public.

 

OTHER RESPONSIBILITIES:

  • To meet for regular Supervision with Line Manager
  • To attend Staff  / team Meetings
  • To participate in developing and maintaining good public relationships.
  • The work of Age Connects Torfaen changes over time and it is not possible to describe all the responsibilities of the work.  It is to be expected that the worker will be called upon to take on responsibilities and tasks in furtherance on the purposes and scope of the post.

PERSONAL SPECIFICATION:

  • Be able to work safely on your own
  • Able to multi-task and prioritise own work-load
  • Able to work well under pressure and have excellent time management skills
  • Able to work on own initiative and work/motivate within a team
  • Understand the necessity for confidentiality